Verizon Offers FiOS Try-Out With No Termination Fees
Verizon Communications will let customers try its FiOS Internet and television service for a month without charging them fees for early contract termination if they switch off the service after that. The risk is that if new customers all start to leave after a month, Verizon would lose a lot of money as it spends roughly $1,350 to install FiOS at a new customer’s home.
Verizon started offering its FiOS Internet service in August 2004 and started selling FiOS TV about a year later. Since then its TV service has won a roughly 25 percent market share in the areas where it operates and FiOS Internet has a roughly 29 percent share, Verizon spokesman William Kula said. Kula said he believes that once customers have a chance to try out FiOS “they’ll stick with (it) for the long haul.”
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