IBM Sees Cloud LotusLive Adoption Soar with New Clients
IBM today announced new partnerships and increased adoption of LotusLive public cloud services to help clients innovate faster, improve daily business interactions and increase business efficiencies. LotusLive provides organizations with integrated email, Web conferencing, and social networking and collaboration services through the IBM cloud. As part of today’s news, IBM announced partnerships with Ariba and SugarCRM that will help clients take advantage of social commerce and customer relationship management (CRM) in the cloud.IBM is also announcing the widespread adoption of LotusLive with the following new clients benefiting from IBM’s Cloud initiatives including the Australian Bureau of Statistics, C&D Foods, Crawford & Company, FIDM/Fashion Institute of Design & Merchandising, General Milling Corporation, General Motors Components Holdings and the Zoo and Aquarium Association of Australia.
SugarCRM, a leading provider of open source CRM software, is integrating LotusLive into its customer relationship management application. The combined offering will help sales more effectively collaborate with prospects and customers during lead generation, lead-to-cash and issue resolution processes. For example, a sales agent can now instantly launch a LotusLive online meeting with key prospects right from the Sugar application, and quickly and easily share important files and information with a few simple clicks.
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