ECS Promises 99-Hour GPU & Motherboard Replacement For Black Series Products
ECS just announced that with the purchase of every Black Series labeled Motherboard and Graphics Card from ECS authorized retail channel in the United States of America (48 contiguous states), ECS will offer its exclusive 99-Hour Replacement Service. This sounds great, but sadly it is only offered for those in America. We think that this is a great start for stellar customer service though, so hats off to ECS for improving the time it takes to get a replacement! You can check out the site here.
The retail channel, whether its online or offline, has been the trend in the U.S. for purchasing hardware products over the past years. We at ECS USA foresee it as an essential core to our strategy. We value our retail partnerships and want to offer this additional service to enhance the support we offer on the backend. We are happy to be able to provide the best possible service, commented Ray Lin, Vice President of Motherboard and Graphics Card Business Unit of ECS USA.
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