MSI Will Accept Returns or Replacements of Faulty Intel 6-Series Products
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If you own an MSI motherboard or notebook that uses a Intel 6-series chipset you can rest a little easier today as MSI announced what they plan on doing during this crisis. MSI has two choices for those that purchased Intel 6 series based MSI products. You can either swap out the board for when a new one comes in or return it for a full refund. It looks like this is what most companies are going to be doing, so no big shocker here!
We want you to have a MSI product which you can trust and rely on. This is why we have 2 choices for your purchased Intel 6 series based MSI products;
- Product swap – If you are confident and willing to wait we can swap your current Intel 6 series based product in a brand new MSI product which is based on the new B3 stepping of the Intel 6 series which solves the current SATA2 port issues. If you have an MSI 6 series mainboard you can for the short term – connect your storage devices to the safe white SATA3 ports on your mainboard, for more detailed instructions please click here. This MSI product you get swapped will have similar or better specs. These new MSI products will become available in April and this way you will miss your product only for a very short period of time. You can identify the new products by a clear sticker on the color box. We will release details about this procedure before the end of February.
- Product return – If you have any questions about the Intel 6 series chipset issue or if you are not sure which alternative SATA ports to use on your mainboard, or you want to know how to return your product you can always contact the MSI Hotlines in your region. Our people are ready to support you with your questions because your satisfaction is very important for us.
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